Question 1

How much does shipping cost?

Accepted Answer

Shipping is free for any orders over £30. For any orders below £30 your shipping fee will be displayed at the checkout and we do try and keep prices as low as possible.

Question 2

Delivery Locations

Accepted Answer

At current we only deliver to the UK, but we are looking to expand beyond the uk soon. If you are outside of the UK, please do use our contact form to let us know.

Question 3

Delivery Timelines - When will i get my order?

Accepted Answer

We endeavour to have all items shipped from our warehouse within 2-3 working days although where possible this could be sooner.

Question 4

How do I get special offers and discount codes?

Accepted Answer

For the best offers, please do visit our website regularly. Also we would recommend you subscribe to our newsletter where you will benefit from exclusive deals. You can join at the bottom of this page by entering your details and clicking submit

Question 5

How do I contact you?

Accepted Answer

Please visit our contact up page (link is at the bottom of the website).

Question 6

What happens if there is an issue with my item?

Accepted Answer

Please contact us immediatey using our contact us page and we will do our best to resolve.

Question 7

How do I pay for my items?

Accepted Answer

Payment options are displayed on checkout screen. We have tried to accept as many payment methods as possible for your convenience.

Question 8

What if i change my mind?

Accepted Answer

If you change your mind, you have to cancel your order and create a new order.
 
Note: If you cancel an order before it has been shipped, you will be issued a full refund. If however the item has been shipped, you will be responsible for shipping and returns.

FAQ

Frequently asked questions